FAQ

HOW CAN I CONTACT JEREH GROUP?

To contact JEREH Group
Visit our Contact US page
Email: jrsales@jereh.com
Call us at 400-816-2161
Or, send a letter to:
Jereh Group
No.5 Jereh Road, Laishan District, Yantai, Shandong, P.R.China 264003.

DO I NEED A USER ACCOUNT TO PLACE AN ORDER?

You can checkout as a guest without establishing an account. However, establishing an account will allow you to access past orders, reorder common parts.

HOW DO I SET UP A USER ACCOUNT WITH go.jereh.com?

Setting up an account is easy. To set up a user account, please the sign in link at the top of this page, and then enter your contact information and email address. Follow the directions to set up your account and password.
If you have any questions please contact us at jrsales@jereh.com.

CAN I CANCEL OR MAKE A CHANGE TO MY ORDER ONCE IT HAS BEEN SUBMITTED?

Sorry, cancellations or changes cannot be made once your order has been submitted.

WHAT IS THE STATUS OF MY ORDER AND HOW CAN I TRACK IT?

You will receive an order confirmation email.  And our sales team will communicate with you to deep discuss your order items.